I had to write to thank CCB's entire staff for their help as I start this process. Your staff is amazing! Everyone I have spoken to, from the Genetics Department to Client Services is incredibly knowledgeable, helpful, professional and they are all extremely nice.
To my total shock, I found out from my RE that I was a carrier for genetic disorder. I contacted your Genetics Department to figure out how my genetic test would impact my donor selection. I was connected with Pamela Callum who is awesome! She spent time answering all of my questions and then some. She followed up with me and has been extremely responsive and proactive trying to help me with her expertise. She connected me with Client Services and I worked with Sheena Porter - who was just fantastic - so that I could make my purchase.
I just can't thank you enough. I spent a lot of time comparing different sperm banks and I was confident in selecting CCB. Your staff has justified my confidence!